Rugby boots go through a lot, and we build ours to go the distance. That's why every pair of Canterbury boots is backed by our 1-Year Boot Guarantee.

Simply register your boots within 30 days of purchase, wherever you bought them from. Once registered, you'll be covered for 12 months if something goes wrong due to a fault or unexpected breakage.

REGISTER HERE

Do I need to register my boots to be covered?

Yes. You must create a Canterbury account at Canterbury.com and register your boots within 30 days of purchase by uploading valid proof of purchase and entering the product details.

 

Can I register boots bought from a third-party retailer?

Yes, provided the boots were purchased from a UK or Irish online retailer or store.

 

If I miss the 30-day window, can I still register my boots?

If you have missed the window to register, please email contact our customer service team and they will confirm on a case by casebasis if you can still register your boots for the 1 year guarantee.

 

How do I claim my guarantee?

If you experience an issue, contact our Customer Service team with your details used to register, photos of the boots, and a brief description of the problem. We'll review your claim and, if approved, arrange a replacement pair so you can get back on the pitch with confidence.

 

What is covered?

The guarantee will cover the below failures specifically:

•Breaking at the seams

•Separation of the outsole from the upper

•Breaking or snapping of the outsole

 

Will I get the same boot back or could I receive a different model?

Canterbury will aim to send the same boots. Where the same boots are not reasonably available, Canterbury may provide a comparable alternative.