WAYS TO CONTACT US

We want to make sure you get the help you need. Check out the options below to find the right team to help you with your query.

Order & Account Queries


If you've placed an order with us online or have a question related to your Canterbury account, our expert team are on hand to help. Please go to our HELP CENTRE to view our FAQ's and ways to contact us.

If you need to write to us, please contact : Canterbury Customer Service, 1-2 The Stables Gadbrook Park, Northwich, CW9 7RA.

You can also call us on 0800 151 0781. Our phone lines are open:
Monday - Friday 8am to 8pm (GMT) and Saturday 9am to 4pm (GMT).

Product & Experience Enquiries


If it’s not order related, and you’re looking for more information specifically about Canterbury products, please note that direct communication is also available through our LIVE CHAT feature on site. Our average connection time is 25 sec.

Our Live Chat is open Monday - Friday 8am to 8pm (GMT) and Saturday - Sunday 9am to 4pm (GMT)