E-COMMERCE TERMS OF USE – “CANTERBURY”
Effective Date: 30 JULY 2026
1. WHO WE ARE AND HOW TO CONTACT US
Welcome to canterbury.com (the “Website”). This Website is owned and operated by Pentland Australia Pty Limited, registered in Australia under company registration number 001031634 and have its registered office at 6/52 McEvoy Street, Waterloo, Sydney NSW, NSW 1435, Australia. Our VAT number is 96-001-031-634-001.
Our registered office address is provided for company and statutory purposes. If you have any general enquiries or customer service matters, including in relation to an order you have placed, please email us at customerservice@canterbury.com or use the Contact Us Form.
USE OF OUR WEBSITE
By accessing and using this Website, you agree to be bound by the Terms of Use so please read these terms carefully. If you do not agree with these Terms of Use, you must not use our Website. We recommend that you print a copy of these Terms of Use for future reference. Your use of the Website is also governed by Canterbury Terms of Sale, Privacy Policy and Cookie Policy which are incorporated herein by reference and as amended from time to time. The Website only sells products to individuals who can purchase with a credit/debit card or other accepted payment methods as listed at checkout. If you are under eighteen (18), you may only use the Website with the express permission and supervision of a parent or guardian.
CHANGES TO THE TERMS
We may update these Terms of Use from time to time and will display the effective date of the revised terms at the top of the page. If you continue to use the Website after the effective date, you are deemed to have accepted the updated Terms of Use, except to the extent prohibited by applicable law. Every time you wish to use our Website, please check this page to ensure that you understand the terms that apply at that time.
CHANGES TO THE WEBSITE
We may update and change our Website, the design or the content on the site from time to time, to reflect changes to our products, our user’s needs and our business priorities. We will try to give you reasonable notice of any major changes by posting a notice on the Website. Please note that some content on the Website may be out of date at any given time, and we are under no obligation to update it.
2. YOUR ACCOUNT
REGISTRATION
To access certain features on the Website, you will need to register an account. Please ensure that your details are true, accurate, current and complete in all respects. You must inform us immediately of any changes to your information
KEEP YOUR ACCOUNT SAFE
Please ensure that you keep your username, password, payment information and other login credentials secure and do not allow anyone else to use your account. You are responsible for maintaining the confidentiality of your account and password and for preventing unauthorised access to your account. You must take all necessary steps to ensure access to your account remains confidential and secure and immediately inform us if you become aware of any unauthorised use of your account. You agree to accept responsibility for all activities that occur under your account or password. To the maximum extent allowed by applicable law, Canterbury is not liable for any loss or activity as a result of your own actions and/or inactions from the unauthorised use of your account, except where that loss arises from our negligence or where liability cannot be excluded under applicable law.
3. OWNERSHIP OF CONTENT
OUR INTELLECTUAL PROPERTY RIGHTS IN THE WEBSITE AND ITS CONTENT
Other than in relation to links to the third-party websites, We or our licensors, are the owners or the licensee of all intellectual property rights in the Website and in the material published on it, including the design and content of the Website and all brand names and trademarks. All such rights are protected by copyright, trademark, patent and other laws and are reserved to us. Canterbury reserves all rights not expressly described in these Terms of Use. Nothing in these Terms of Use will be interpreted as giving you ownership or rights in such intellectual property or the data contained therein. Without prejudice to the above, you acknowledge and agree that the trade names, logos, and other trademarks and service marks associated with Canterbury are our property. Unless expressly permitted, you are not permitted to use our intellectual property without our prior written consent.
WHAT YOU CANNOT DO
By using our Website, you agree not to:
· do anything which will or might damage, interrupt or impair the functionality of the Website or its content or which imposes an unreasonable or disproportionately large load on the Website’s infrastructure;
· obtain unauthorised access to the Website or any private or member account areas on the Website;
· purchase products through the Website for resale, commercial use, or distribution;
· do, cause or permit anything to be done that may infringe, damage or interfere with any of our intellectual property rights, our licensors or any third party;
· disassemble or reverse-engineer any of the software making up a part of the Website;
· engage in any other conduct that restricts or inhibits any other person from using or enjoying the Website;
· probe, scan, or test the vulnerability of the system or network or to breach security or authentication measures without proper authorisation;
· interfere with the Website in any way, including without limitation by engaging in unauthorised spidering, scraping or harvesting of content, contact or other personal information, using any other unauthorised automated means to compile information or flooding, spamming or crashing the Website;
· use, or attempt to use, any automated system, software, script, bot, crawler or other automated means to access, interact with, or make purchases through the Website, including (without limitation) tools designed to place multiple orders, bypass security measures, scrape data, monitor stock levels or gain any unfair advantage during product launches or promotions;
· engage in any fraudulent, deceptive, or manipulative behaviour in connection with your use of the Website, including creating multiple accounts, using false or misleading information, or attempting to circumvent any technical controls, purchase limits, or account restrictions;
· collect, store or use any information from or about another user;
· do anything which is otherwise unlawful or which may cause any liability to us;
· do anything that breaches any applicable local or international law or regulation; or
· attempt to do any of the above.
Canterbury may monitor activity on the Website for security and fraud-prevention purposes. We reserve the right to refuse, block, or cancel any orders, restrict access to the Website, or suspend or close your account if we reasonably believe you have used automated tools, engaged in fraudulent activity, or otherwise violated this clause.
COMMENTS, FEEDBACK AND IDEAS
You understand that any comments, feedback, or ideas that you send to us are provided on a non-confidential basis and you grant to Canterbury a perpetual, worldwide license to use all comments, feedback and ideas you may share with us, without notice, compensation or acknowledgment to you, for any purposes whatsoever, including but not limited to developing, manufacturing and marketing products and services and creating, modifying or improving products and services.
This Website may include information and materials uploaded by other users of the site, including customer review sections. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our values or us. If you wish to complain about information and materials uploaded by other users, please contact us.
THIRD-PARTY LINKS
As a convenience to you, the Website may include links to other websites or material which is provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the content of those websites or resources and we accept no responsibility for the availability, suitability or content of such websites and nor do we review or endorse them or any views expressed within them. We will not be responsible for the privacy practices or content of such websites, nor will we be responsible for any damage, loss or offence caused or alleged to be caused that may arise from your use of them.
4. IMPORTANT DISCLAIMERS
DISCLAIMER OF WARRANTIES
We use reasonable care and skill in providing this Website and endeavour to ensure that the information published on it is accurate and up to date.
While we make reasonable efforts to maintain the Website, we do not warrant that it will always be available, uninterrupted, secure or free from errors, viruses or other harmful components.
To the fullest extent permitted by applicable law, the Website and its content are provided on an “as available” basis. However, nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under applicable consumer protection legislation, including the Australian Consumer Law contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth), where those laws apply.
INDEMNITIES
You agree to indemnify, defend and hold harmless Canterbury, its directors, officers, employees, agents and affiliates from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with:
(a) your material breach of these Terms of Use;
(b) your unlawful use of the Website;
(c) your infringement of the intellectual property rights or other legal rights of any third party; or
(d) any fraudulent or criminal act committed by you in connection with your use of the Website.
This indemnity does not apply to the extent that any loss results from Canterbury’s negligence, wilful misconduct or breach of these Terms, or where such an indemnity would be prohibited by applicable law.
LIMITATION OF LIABILITY
Nothing in these Terms of Use excludes, restricts or modifies any guarantee, condition, warranty right or remedy which cannot be lawfully excluded, restricted or modified under applicable law, including the Australian Consumer Law.
Subject to the above, Canterbury will not be liable for any indirect, incidental, special or consequential loss or damage, including loss of profit, revenue, business opportunity or anticipated savings, arising out of or in connection with your use of the Website, except where such loss results from our negligence or where liability cannot be excluded by law.
We use reasonable care and skill in operating the Website but do not guarantee that access will be uninterrupted or error free, and you should use your own virus protection software.
Where out liability cannot be excluded but may lawfully be limited, our liability is limited to the maximum extent permitted by applicable law.
CONSUMER RIGHTS
Nothing in these Terms of Use is intended to exclude, restrict or modify any consumer rights, guarantees, or remedies that cannot be fully excluded under applicable legislation, including the Australian Consumer Law. Where those laws apply, you are entitled to the benefit of any statutory rights and remedies available under them.
5. SUSPENSION / TERMINATION
We may suspend, withdraw or restrict access to all or part of the Website where reasonably necessary for maintenance, security, operational reasons or to comply with applicable law. Where reasonably practicable, we will endeavour to provide notice of any planned interruptions. Nothing in this clause affects any rights you may have under applicable law.
You are responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.
These Terms of Use remain in effect after your account is terminated or you have stopped using the Website.
6. DISPUTES AND CHOICE OF LAW / JURISDICTION
These Terms of Use are governed by the laws of Australia and where applicable, the laws of the State or Territory in which you reside.
You and Canterbury submit to the non-exclusive jurisdiction of the courts of Australia and, where applicable, the courts of the State or Territory in which you reside, in relation to any dispute arising out of or in connection with these Terms of Use.
Nothing in these Terms of Use excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable law that cannot be excluded, restricted or modified.
7. ELECTRONIC COMMUNICATIONS
When you visit the Website or send emails to us, you are communicating with us electronically. We will communicate with you by email or by posting notices on the Website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by applicable law including the Electronic Transactions Act 1999 (Australia) where applicable.
8. NO PARTNERSHIP, RIGHT TO ASSIGN, NO WAIVERS, SEVERABILITY
Except as otherwise expressly set forth in these Terms of Use, no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by these Terms of Use.
You may not assign your rights under these Terms of Use without our prior written consent. Any attempted assignment without our consent will be null and void. Canterbury may assign its rights and duties under these Terms of Use to any party at any time without notice to you, unless notice to you is required by applicable law, but this will not affect your rights or our obligations under these Terms of Use.
Canterbury’s failure to insist upon or enforce strict performance of these Terms of Use is not a waiver of any of these Terms of Use or Canterbury’s rights.
If any provision in these Terms of Use is held invalid or unenforceable, the remainder of these Terms of Use shall continue to be enforceable.
